Privacy Policy

Southern Oregon Granite Design ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information that can identify you personally when you interact with our website and services:

Personal Information You Provide

When you contact us, request a quote, or schedule a consultation, we may collect:

• Contact Information: Name, email address, phone number, mailing address
• Project Details: Information about your project needs, preferences, and requirements
• Communication Preferences: How you prefer to be contacted

Information Collected Automatically

When you visit our website, we may automatically collect:

• Technical Information: IP address, browser type, operating system, referring URLs
• Usage Data: Pages visited, time spent on pages, navigation patterns
• Cookies and Tracking Technologies: Information collected through cookies and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To respond to your inquiries, provide quotes, and deliver our stone fabrication and installation services
• Communication: To contact you about your project, send updates, and respond to your questions
• Website Improvement: To understand how visitors use our website and improve our online experience
• Customer Support: To provide technical support and assistance
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or serving you
• Legal Requirements: We may disclose your information when required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may disclose your information for any other purpose with your consent

Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information:

• Secure socket layer (SSL) technology for data transmission
• Regular malware scanning
• Access controls and authentication measures
• Employee training on data protection practices

Your Rights

You have certain rights regarding your personal information:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate personal information
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your personal information to another organization

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings or our cookie consent banner.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to read the privacy policies of those websites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: zaydenlambert@oregongranites.com
• Phone: (541) 479-5088
• Address: 1877 Hubbard Ln, Grants Pass, OR 97527-6316

We will respond to your inquiry within a reasonable timeframe.